Dungeonbowl activation - FAQ
Posté par Cyanide Staff 7 on 11 May 2012 02:44 PM
Q: Where can I find my serial number?|
A: The serial is usually provided with the billing confirmation (e.g. e-mail).
Please contact your point of purchase for further information.
Q: I get a 'Too many activations on different PCs or too many reactivations on the same PC have been performed...' error message:
A: Please run the deactivation tool and execute it on the PC where you previously activated Dungeonbowl. Run the program located in your Start Menu -> Cyanide -> Deactivate
Q: I get a 'No proper connection could be made with the activation server.' error message.
A: If you are having problems activating your game you can also visit our manual unlock website https://support.securom.com/PAunlock/?m=actissue&c=1000&l=en to generate an unlock code yourself and activate your game manually.
Q: I get a 'The serial number was not found in the database.' error message.
A: The number one problem with serial numbers is mistyping. Double check the characters you have entered. To help identify each character of the serial number correctly, please see common misinterpretations:
- Digit 'Zero' and 'O' (like 'Oscar')
- Digit 'One' and 'I' (like 'India')
- Digit 'Two' and 'Z' (like 'Zulu')
- Digit 'Eight' and 'B' (like 'Bravo')
- Include all hyphen ('-') as shown in the serial number
HOW TO OBTAIN AN UNLOCK CODE:
To generate an unlock code yourself and activate your game manually, please click here: https://support.securom.com/PAunlock/?m=actissue&c=1000&l=en
You must enter your Key and your Unlock Request Code.
Your Unlock Request Code=XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXX
Your Unlock Code=XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
CANNOT ACTIVATE DUNGEONBOWL OR CANNOT OBTAIN AN UNLOCK CODE:
If you cannot activate your version of DungeonBowl, please submit a ticket by clicking here, and attach evidence of your purchase along with your activation key. Please select the "Department": Game Support -> DungeonBowl.